Frequently Asked Questions
Shopping Information
Please click the discount button in the shopping cart interface and enter the discount code.
After receiving the order, we will ship it as soon as possible within 3 working days. There may be delays in shipping tracking numbers, please don't worry. Please see shipping policy for details.
Due to our reasons, we currently only support one method of standard express delivery.
You should receive an order confirmation email within minutes of placing your order, and a shipping confirmation email within 96 hours.
If you don't receive any email within these times:
Start by checking your spam folder.
If you use multiple email addresses, make sure you check the correct inbox.
Orders and Returns
Add the products you like to the shopping cart one by one, and click checkout on the shopping cart interface. Don’t forget to use discount codes if available.
After placing an order, you can cancel the order and change the shipping address within 24 hours, but you cannot adjust the quantity, size or style of any goods.
We do not provide returns or exchanges unless there are special circumstances. If your order needs to be adjusted, you need to change the order in time. If it has been more than 24 hours, you can contact us via email to confirm whether the order can be changed.
We generally do not accept returns or exchanges if the item is in good condition. If you have any other situation, please refer to Return & Exchange.
Shipping Information
Please don't worry, there may be some information delay. If you want to know the actual situation, please contact us.
It usually takes 10 to 14 working days to receive our express delivery.Thank you for waiting.
Other
Contact us via email. Within working days, we will respond within 24 hours.